Refund and cancellation policy

Cancel future renewals

Cancel at any time through Manage billing in AppReels or the subscription-management link in your Paddle receipt. You can also request billing assistance at paddle.net. Cancellation takes effect at the end of your current paid billing period, and you will not be charged for subsequent renewals. Deleting browser data or stopping use of the studio does not cancel a subscription.

Request a refund

Paddle is the merchant of record for AppReels purchases. Request a refund through Paddle’s buyer support, or contact contact@aasimshah.com for help identifying your purchase. Include your purchase email, transaction or receipt reference, and the reason for your request. Never send full card details.

Refund eligibility is assessed under Paddle’s buyer terms, its applicable refund policy, and your statutory consumer rights. A cancellation does not automatically issue a refund. We do not promise an unconditional money-back period or automatic prorated refunds for unused time.

Billing errors and service issues

If you believe you were charged twice, charged without authorization, or could not access a paid plan, contact Paddle and contact@aasimshah.com promptly so the issue can be investigated. If a technical issue prevents delivery, we will work with you and Paddle on a remedy, including a replacement or refund where applicable.

Your legal rights

Nothing in this policy removes rights you have under applicable consumer law, including any mandatory withdrawal or refund rights. Where applicable, the checkout may ask for consent to immediate delivery of digital services and explain its effect on withdrawal rights. Approved refunds are handled by Paddle; the time to appear depends on the payment provider.